· Dukkapu will make deliveries within 1 day after an order has been placed, payment has been received and confirmed, and the order processed.
· Dukkapu will make deliveries to the address specified by you on the completed order form.
· Dukkapu will deliver your order to the main entrance of the delivery address. Delivery will be made into the delivery address, for example, to a particular floor in an apartment block or building, only if you grant permission to do so or it is safe and practical to do as you request.
· All goods must be signed for on delivery by an adult aged 18 years or over. If there is nobody at the delivery address to receive your order, a notification of attempted delivery will be sent to you and you will need to contact our Customer Service Centre to re-arrange delivery.
· In the event of a re-arranged delivery, an additional shipping cost may be payable.
· Dukkapu will make every effort to deliver all your goods in the agreed timeline. In the event we fail to do so due to circumstances beyond our control, you will be notified in advance that your delivery will be late.